Refund policy
Return & Refund Policy
Last updated: June 2026
Thank you for shopping with JOOL.
Returns
Our books are printed on demand. Because each copy is printed specifically for your order, we do not accept returns or exchanges for change of mind, accidental purchases, or personal preference.
Damaged, Defective, or Incorrect Orders
If your order arrives damaged, defective, or if you receive the wrong book, please contact us within 7 days of delivery at joolmehar@gmail.com.
Please include:
- Your order number
- Clear photographs of the package
- Clear photographs of the book showing the issue
We will review your request and work with our printing and fulfillment partner to resolve the issue as quickly as possible.
Refunds and Replacements
If your claim is approved, a replacement or refund will be provided in accordance with the policies of our printing and fulfillment partner.
Approved refunds will be issued to the original payment method.
Contact
For any questions regarding your order, please contact:
Email: joolmehar@gmail.com